Frequently Asked Questions

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We regret that our fleet does not include wheelchair-accessible vehicles. We hope to add this service in the future.

In accordance with provincial legislation, the consumption of alcohol in motor vehicles is illegal and NOT permitted.

We welcome bachelor/ette groups. Guests are asked to wear appropriate attire and be respectful of other tour and winery guests. Please note that some facilities do not permit bachelorette groups. Rates are the same regardless of the size or nature of the group.

To guarantee an exceptional experience, Wicked Wine Tours makes every effort to personalize your tour and secure your requested date and times, including committing our vehicles and Tour Guides to your reservation. Advance requests and appointments may also be required at wineries depending on season and guest requests, as many wineries only accept visitors by appointment. Upon reservation, Wicked Wine Tours will request a 20% deposit to confirm your reservation. Guests have up to seven days prior to the reservation to cancel with no penalty. CANCELLING OR REDUCING THE NUMBER OF GUESTS LESS THAN SEVEN DAYS PRIOR TO THE RESERVATION DATE FOR ANY REASON WILL RESULT IN 100% CHARGE OF THE FULL RESERVATION. FOR GROUPS OF TEN OR MORE GUESTS, THE DEPOSIT IS NON-REFUNDABLE.

Our tours have been designed for guests of legal drinking age, and many guests appreciate the opportunity for an adult-oriented excursion and environment. As such, guests aged 18 and under are not permitted. For private tours, children may be permitted. Please inquire at the time of booking.

Give one of the best gifts ever…wine! Treat someone special to a gift card for an exceptional tour experience with Wicked Wine Tours.

Gift cards are available for purchase HERE in various denominations, are good towards any tour, and never expire. Gift cards can easily be purchased on our website, and the card design, recipient, and delivery email can even be customized! Your loved one or colleague need simply enter the code on our website when they choose to book a tour, and the gift card value is easily redeemed.

Wicked Wine Tours are available year-round. BOOK NOW easily and quickly for 2-14 guests. We can easily ccommodate groups of 15 or more; please call us to reserve. Rates are the same regardless of the size or nature of the group.

Tours that stop for lunch EXCLUDE the cost of lunch. Wicked Wine Tours will coordinate restaurant reservations for your group. We select restaurants as per restaurant quality and availability, group size, guest requests, holidays, and other factors. Guests order à la carte and pay the restaurant directly. Restaurant requests are welcome, but not guaranteed. Wicked Wine Tours is NOT responsible for communicating food allergies, dietary restrictions, and guests should inform the restaurant of such upon arrival.

Your Tour Guide will collect payment at the conclusion of the tour. We accept cash and credit cards, including American Express, MasterCard, and Visa. Debit is NOT accepted. Gratuities are NOT included. Suggested gratuity: 15-25%. For groups of eight or more guests, an 18% gratuity will be added. Please organize payment in advance and present the Tour Guide with one payment method.

MARCH 1 - OCTOBER 31:

We are pleased to offer complimentary pick-up and drop-off for GROUPS OF FOUR OR MORE GUESTS at most Kelowna locations, including hotels, Airbnbs, B&Bs, and residences.

Groups of TWO TO THREE GUESTS choose from three pick-up locations:

• Best Western Plus Kelowna Hotel & Suites
• Delta Hotels by Marriott Grand Okanagan Resort
• Hotel Eldorado

NOVEMBER 1 - FEBRUARY 28:

We are pleased to offer complimentary pick-up and drop-off for all group sizes at most Kelowna locations, including hotels, Airbnbs, B&Bs, and residences.

We regret that some locations are beyond our collection radius, including: Big White Resort, Black Mountain, Gallagher's Canyon, La Casa Resort, Lake Okanagan Resort, McKinley Landing, Sparkling Hill Resort, Upper Mission, Peachland, Vernon, and some outlying residential areas; guests may be asked to meet us at a central collection point. Pick-up is available in West Kelowna, Peachland, Summerland, and Penticton for our Naramata Bench tour. Please contact us for any questions about pick-up locations.

We are pleased to offer complimentary pick-up and drop-off to our guests, and we often pick-up guests at different locations for a tour. To remain on schedule, and in consideration of other guests, PLEASE BE READY FOR PICK-UP 15 MINUTES PRIOR TO DEPARTURE. Your Tour Guide will contact you prior to arrival, and will collect you at the front doors of your pick-up location. Please contact us if you foresee any complications.

Groups of ten or more guests are considered private. Should your group be less than ten, you may purchase ten seats to guarantee a private tour. For groups of eight or more guests, an 18% gratuity will be added.

Tours operate rain or shine. Tastings are typically experienced inside tasting rooms, wine cellars, or beneath covered patios, and our vehicles feature complimentary umbrellas for guest use. Rainy days are an excellent time for wine touring, as you're not missing a day on the beach or golf course!

Tasting wine is a sensory experience, including the sense of smell. Cologne and perfume can have an adverse effect on you and your party's tasting experience, and on the experience of other guests visiting the winery. Please refrain from wearing cologne, perfume, and other heavy scents when embarking on your wine tour. Lipstick and lip gloss can also have an detrimental effect on your tasting experience.

Wicked Wine Tours is pleased to offer premium, on-demand shuttle service in our modern fleet of Ford Transits. More information is available HERE, or BOOK NOW.

Wherever possible, winery and facility tasting fees are included in tour rates. Your Tour Guide will advise you when you visit a facility where tasting fees are not included (i.e. premium or icewine fees). The number and variety of wines offered at wineries is subject to change and is at the sole discretion of the facility.

​Wicked Wine Tours is proud to offer our guests a modern fleet of Ford Transit passenger vans, and Ford Expedition luxury SUVs. With us, no bus!

​Wineries are pre-selected based on the size and nature of reservations, winery availability, holidays, special events, and other factors. Our half-day tours feature visits to three wineries, and our longer excursions feature visits to more facilities, and often include additional facility tours and enhanced tasting experiences. The DETAILS section of each of our online tour listings has links and photos to wineries. Facility requests are welcome, but not guaranteed. 

Wicked Wine Tours are available year-round, including throughout winter. Off-season months, November through February, are an excellent time to enjoy wine touring and tasting in the Okianagan Valley. Tastings and tours are often private, and guests may experience behind-the-scenes and intimate experiences not possible during the busier summer months. BOOK NOW.